Store FAQ - Teaching Second Grade

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Store FAQ

If you do not see your question below, please contact me so I can be of assistance!

General Questions

Currently, Teaching Second grade sells in all countries. 

 

Currently, Teaching Second Grade’s materials are sold at Teachers Pay Teachers and right here on the Teaching Second Grade Shop  Each product listed on these sites is identical.  In addition, the regular price is identical at each location.  However, sales price may fluctuate from location to location due to sales created by the individual sites (i.e. Teachers Pay Teachers site-wide sales offered by Teachers Pay Teachers).

Yes!  I am able to offer specific customer and product discounts not otherwise available at other sites.  With that said, each product listed in multiple marketplaces has identical content.  Individual sale prices may fluctuate due to sales offered by the parent company (i.e. Teachers Pay Teachers site-wide sales).

Payment

We accept most major credit cards via PayPal and Stripe payments. We do NOT accept personal checks or money orders.

You are responsible for paying applicable taxes displayed at checkout. If you need to submit a sales tax exempt form please contact us.

Digital Purchases

There are two ways to get to your purchased downloads:

  1. An automatic email with the download link is generated every time you make a purchase so check your inbox and spam/junk box then click on the link in the email.
  2. Log in to your account and you will find a list of your purchases, which you can download at any time onto any of your devices.

This problem seems to be a character length problem when files are in the Downloads folder on a PC. 

The Downloads folder is buried so deep on the computer that it causes issues. 

Try downloading what you need to My Documents instead of Downloads and see if that helps!!

Multiple Licenses

Great!  You can go ahead and checkout as normal with the quantity desired.  

Then have each person register for an account at pitchpublications.com/my-account and checkout with any of my free products.

Have them put in an order note the order number from the master purchase OR contact me and I can issue the download.

Returns and Refunds

Digital Products
Due to the nature of these products, once a set is bought and downloaded, it cannot be returned. Please also ensure that you look carefully at what you are buying and read the details underneath each product before you make a purchase. Your satisfaction means a lot to us and will be happy to work with you, if you are unsatisfied.  If you have a problem or question about your order, please contact us so we may be of assistance.

 

Digital Products – Due to the nature of these products, once a product is bought and downloaded, it cannot be returned. Please ensure that you look carefully at what you are buying and read the details underneath each product before you make a purchase. Your satisfaction means a lot to us and will be happy to work with you, if you are unsatisfied.